Taking the stress out of managing your NDIS funding
Taking the stress out of managing your NDIS funding
Supportive NDIS Plan Management You Can Trust
Managing providers, invoices and budgets can feel overwhelming. Pillar Plan Management removes the stress by handling the admin, payments and reporting—so you can focus on living your life.
Based in Seaham NSW, we work remotely to support NDIS participants with fast processing, clear communication and personalised service. You’ll have a dedicated Plan Manager, easy-to-understand budget updates, and access to your funding information at any time.
Plan Management
NDIS Plan Management made simple
Plan Management gives you more choice and flexibility while removing the burden of financial administration. At Pillar Plan Management, we take care of invoices, payments and reporting while keeping you fully informed every step of the way.
What’s included in our Plan Management service
Invoice processing & approvals
We receive and review provider invoices, ensuring they’re processed promptly once approved—removing delays and confusion.
Daily provider payments
Payments are processed daily where applicable, helping providers stay on track and ensuring supports continue without disruption.
Monthly expenditure statements
Clear, easy-to-read statements show how your funding is being used and what remains in each category.
Budget tracking & low-fund alerts
We provide monthly budget summaries and notify you when funding is running low, helping you plan ahead with confidence.
Provider liaison & admin support
With your consent, we communicate with providers regarding invoices and payments, reducing back-and-forth and saving you time.
Participant onboarding & guidance
New to Plan Management? We guide you through the process, explain approvals, and help set up a system that works for you.
Ready for stress-free plan management?
HOW IT WORKS
Getting started is easy
We set everything up
We organise your plan management arrangements and ensure providers know how to invoice correctly.
Approve invoices your way
Approve invoices quickly and easily, with support from our team if needed.
We process and pay
Invoices are processed and paid daily once approved.
Track your funding
Monitor your budget anytime with monthly summaries and access to our 24/7 app.
Why Choose Us
Why participants choose Pillar Plan Management
Participants choose Pillar Plan Management for our personal service, fast processing, and clear communication that keeps their plans simple and stress-free.
Small, dedicated team
You’re not passed around a call centre. We keep things personal and consistent.
Dedicated Plan Manager
You speak to the same people who understand your plan, preferences and goals.
Fast processing & daily payments
We prioritise efficiency to keep your supports running smoothly.
Clear, simple reporting
No jargon—just straightforward budget updates you can actually understand.
Proactive communication
Low-fund alerts and regular updates help you stay in control.
Australia-wide support
Based in Seaham NSW, supporting participants nationwide with flexible and responsive service.
THE APP
24/7 access to your budget
With the Caresquare app, you can review your NDIS funding whenever it suits you. Whether it’s after hours or on the weekend, your budget information is always available.
- 24/7 access to funding information
- Easy review of spending and remaining funds
- Connected directly to the participant NDIS portal (where applicable)
About Pillar Plan Management
Pillar Plan Management is led by Director Michelle, who brings over 12 years of experience in accounting and a genuine passion for supporting NDIS participants.
Michelle’s goal is to deliver a personalised, reliable plan management service that removes stress and empowers participants to make informed choices about their funding. Supported by a small, dedicated team, Pillar Plan Management is built on accuracy, transparency and respectful communication.
Our Values
- Accuracy and care
- Consistent, personalised service
- Clear communication
- Accessibility and simplicity
FAQs
Frequently asked questions
Plan Management is fully funded within the NDIS Plan from its own dedicated budget for most participants.
We process invoices daily up to 4pm. This means any invoice received prior to 4pm will be processed and ready for participant approval.
Plan Management often allows greater flexibility in provider choice, depending on your plan conditions.
You’ll receive monthly budget summaries and can also view your funding anytime using the Caresquare app.
We’re based in Seaham NSW and work remotely, allowing us to provide flexible and responsive support.